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Question

What if a FeedCrew post fails to publish?

FeedCrew retries automatically and emails you with the exact reason. Here\'s how to fix the common ones.

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Common reasons posts fail (and how to fix them)

Meta errorWhat it meansFix
Token expiredYour IG/FB session timed outOne-click re-auth from the alert email or dashboard
Image too smallImage below Meta\'s 320×320 minReplace the image (FeedCrew suggests a fix)
Image aspect ratioOutside IG\'s 0.8–1.91 ratioCrop in FeedCrew\'s editor
Caption too longOver 2,200 charsTrim in FeedCrew (we warn you while composing)
Too many hashtagsOver 30Remove some in the caption editor
Rate limitMeta\'s throttle for your accountFeedCrew auto-reschedules to the next available slot

What FeedCrew does behind the scenes

  1. Validates the post against all Meta requirements before scheduling (size, ratio, length).
  2. At publish time, sends the post via Meta\'s Graph API.
  3. If Meta returns an error, retries 3 times over 30 minutes (network glitches usually resolve).
  4. If still failing, surfaces the error in the dashboard with a one-click fix path.
  5. For token expirations, nudges you 7 and 1 days in advance to re-authenticate.

Frequently asked questions

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