Trust posts (13 ideas)
- Customer testimonial with photo and direct quote
- Before/after of your work
- Behind-the-scenes of you/your team working
- Years-in-business milestone
- Featured-in (press, award, partnership)
- Number-of-customers-served milestone
- A bad day made better by a customer
- Long-time customer story
- Team member of the month
- Honest mistake + how you fixed it
- Reviewing your own old work and what you\'ve learned
- Local community partnership / charity
- Quality-control / inspection content
Education posts (13 ideas)
- How to choose a [your category] product/service
- Most common mistake customers make
- Term-of-the-day from your industry, explained
- Maintenance tip people don\'t know
- What "[industry buzzword]" actually means
- How a thing in your shop works (manufacturing, baking, etc.)
- Comparison: [option A] vs [option B] for [use case]
- Honest answer to a question customers ask
- Myth vs fact in your industry
- What you wish customers knew before buying
- Step-by-step DIY of something simple
- When to call a pro vs DIY
- Seasonal pre-emptive tip (before they need it)
Personality posts (13 ideas)
- Why you started the business
- Funniest customer story (respectful)
- Your daily morning routine at the shop
- Your favorite tool / piece of equipment
- Team out-of-work (cookout, holiday party)
- Shop dog / cat
- What you do when not working
- Your unpopular opinion in your industry
- A book / podcast / show you recommend
- What you\'d tell your past self when you started
- Things you\'ve thrown away that you regret
- Family member who helps
- Your favorite customer interaction this month
Promotion posts (13 ideas)
- New product / service announcement
- Seasonal sale or promo
- Loyalty program highlight
- Refer-a-friend offer
- Holiday-tied promo (Mother\'s Day, etc.)
- "This week only" flash offer
- Bundle / package deal
- New location / expanded hours
- Booking-open for [next season]
- Last call before [deadline]
- Gift-card promotion (Q4)
- Customer-appreciation event
- Behind-the-scenes of a new product\'s creation