Data Deletion

Disconnect a social account (fastest)

To remove FeedCrew's access to a specific Instagram or Facebook account, open the FeedCrew dashboard, go to Settings → Connected accounts, and choose Disconnect. This immediately revokes the access token and deletes the stored data associated with that account.

You can also remove FeedCrew from your Meta account directly: in Facebook, go to Settings & privacy → Settings → Business integrations, select FeedCrew, and remove it.

Delete your entire account

To delete your FeedCrew account and all associated data, do either of the following:

• ·In the dashboard, go to Settings → Delete account, or
• ·Email hello@feedcrew.ai from the address on your account with the subject line "Delete my data".

What gets deleted

• ·Your account and profile information.
• ·Your brand configuration, posts, drafts, schedules, and uploaded media.
• ·All connected-account access tokens and any data accessed from Instagram or Facebook.
• ·Performance data we stored for your connected accounts.

We may retain limited billing records where required by law or accounting obligations. These contain no social-platform data.

Timeline

Access tokens are revoked immediately on disconnect. A full account deletion is completed within 30 days of your request. If you email us, we will confirm once the deletion is complete.

Questions

If you have any trouble deleting your data, contact hello@feedcrew.ai and we will help.